HOW EFFICIENT IS YOUR IT SERVICES’ MODEL?
Are you using a tired and inefficient IT Services Model? Many customers, unfortunately, would answer ‘yes’ to this question. How would your company respond? In order to properly support your mission-critical operations, a typical company would engage 5 or more IT vendors, each with their own subject matter experts (SMEs), billing processes, support interactions and preferred methods of operation. Unfortunately, this means it is your responsibility to manage these multiple vendors, coordinate their activities, determine root-cause analysis, and – ultimately – solve the problem. In fact, your only real objective should be focusing on the overarching goals of business growth and profits. If this describes your organization, you are not alone. The good news is, that it doesn’t have to be this way!