Managed IT

Is there a cost to explore these Cloud or Managed Service options?
Absolutely not! There is no cost or obligation whatsoever. Your only investment is some time. You have recognized the need for potentially engaging Cloud and/or Managed Services but are unsure where to begin. Our role is to help you navigate that space and assist in making the right recommendations and bringing the appropriate partners to the table.

Can you explain your Disaster Recovery Services and how they might assist my company?
We offer the industry’s broadest portfolio of availability services, providing the essential elements needed to recover quickly after a disaster or business disruption. Every solution is tailored precisely to what your organization needs.

There’s no technology agenda on our part: Our watchword is “technology neutral” built around your performance needs and sensitivity to the cost pressures that you are under.

Keep in mind over 70% of small companies that have a major crash and are down for more than 5 days do not recover and – unfortunately – are either severely hampered or end-up closing shop. These are frightening but true statistics.

So, how can BusinessWays help a business with Disaster Recovery?
BusinessWays’ focus is to free our customers from the tedious and time-consuming problems that can plague small and medium-sized companies in the areas of Recovery Services. We want our customers to focus on their core business growth and to be free of the complexity and high cost of supporting unneeded services.

Recommendations:

  1. Design a DR system around your company.
  2. If you are doing your own backup, have one person in charge and be consistent.
  3. Don’t leave the backup on top of server

As our motto indicates, “ you don’t need one more partner, but rather one partner that does more.”

Given that, how can BusinessWays help a small or medium-sized business save money by developing a Disaster Recovery System?
a. There are only so many times you can apologize to your customers. If you are constantly having down time it’s time to look at a more reliable long-term solutions. Customers are only considerate for a period of time, before your competition replaces you.
b. And unplanned downtime of any kind is unthinkable.
c. Your customer’s costs are very much top-of-mind when we are developing availability solutions for you, our customer.
d. Our vendors have an unmatched record of disaster recovery. Over three decades and thousands of IT outages, we have recovered everyone quickly, efficiently and cost effectively.

What is the advantage of utilizing your providers?
BusinessWays has leveraged its size, experience and sheer volume to negotiate key strategic partnerships and pricing arrangements that benefit you … our customer. Because we represent so many customers – across the country – we’ve leveraged the sheer volume of large numbers to negotiate exceptional savings with these brand-name suppliers.

How can we be sure your recovery solutions works?
When we have completed installation, we help you test your recovery responses. We work closely with you to ensure that you have all the resources necessary to recover in the event of any serious outage. And we advise on everything from recovery strategies to the specifics of the testing programs. Again, this is all part of the service we provide at no additional cost to you, our customer.

What are examples of the services you are capable of managing?
We provide:

  • Server Management Services: Proactive administration, management, monitoring, reporting and support for the following operating systems. AIX, OS/400, HP-UX, Linux,(Red Hat) Microsoft Windows, VMware(ESX) and Solaris to name a few
  • Storage Services: Data backup Services and SAN services, to support primary storage and information backup, as well as data protection and compliance requirements.
  • Server Replication Services: Server Replication and Virtual server Replication for critical applications that must be available all the time. Includes activation, management, monitoring and problem resolution, as well as managed failover and fallback.
  • Security Services: Monitoring, management and support, and 7x24x365 access to our certified technical, engineering and security specialists.
  • Network Services: Proven and reliable network connectivity (WAN, LAN and internet) throughout your enterprise, with redundant and secure infrastructure solutions engineered for uninterrupted performance.
  • Monitoring Services: Notification of performance issues and proactive testing of web sites, applications and appliances, from our IT experts working around the clock, on your behalf.

Can you provide an example of a customer problem that BusinessWays addressed?
We had a customer that was maintaining their computers themselves. Trouble was, when something crashed, they called an outside company to come in to repair it. They had to stop working, wait for the Tech to make the repair and then resume. As the old adage goes “… time is money” and it was costing them dearly in lost productivity and shrinking customer confidence.

Now; if their system crashes, you may not even be aware because a Tech at one of our Data centers has already made the repair before you even knew it happened. In effect, you are notified – after the fact – that a problem was encountered and corrected on your behalf.

No down time, no call to an outside tech. What is that worth to you and your customers?

What are some benefits of Advanced Hosting services?
a. Multi-platform support, including virtualized systems.
b. Insuring Service Level Agreement are being met.
c. SAS 70 Type II and ISO 9001 certification, PCI DSS-compliant facilities and processes
d. Affordable access to secure, highly reliable infrastructure services as well as enterprise-class skills

 

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Why BusinessWays?

  • Delivers Cost Effective Services
  • Supports Customer Goals and Objectives
  • Guarantees 7 x 24 SystemAvailability
  • Provides Scalable and Extensible IT Services
  • Improves Customer Service
  • Provides Superior Value-to-Price Correlation
  • Ensures Business Continuity Processes
  • Improves IT Infrastructure Efficiency
  • Delivers Disaster Recovery Solutions
  • Maximizes Team Staff Effectiveness
  • Provides Extensive Telecom Cost Savings
  • Supports 35+ Telecom Providers
  • Provides Voice/Data Options
  • Simplifies the Business of IT


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Testimonials

Businessways has provided us with a superb plan, and working with our IT and Business teams, they were able to completely transform how we do business in less than 3 months.
~ Frank Fields, Director of New Business Implementation, NTDA Corp.