MANAGED IT

COMPREHENSIVE MANAGED IT SERVICES


Our goal is to fully support your revenue and bottom-line goals by bringing the correct partners to the table.

What sets BusinessWays apart from other IT service providers is our ability to offer a comprehensive suite of service solutions.  Our unique partnership model provides our clients the advantage of having one source for addressing nearly every technology challenge a business could face, no matter their size or industry.

We work together with our clients to provide the highest-quality, ROI-driven, technically-efficient, cost-effective, and scalable IT solution.  Our goal is to fully support your revenue and bottom-line goals by bringing the correct partners to the table.

CLOUD COMPUTING IS MORE THAN A BUZZWORD

Cloud Computing is the most efficient way to deliver services to an enterprise. Not only is it efficient, it’s supremely cost-effective.

The “Cloud” saves on facility costs, energy conservation (Go Green!), and is ideal for collaboration and resource sharing by employees in disparate locations.  The list of benefits is even longer, that’s why it is in such high demand.

DATA SERVICES ARE THE BACKBONE OF TODAY’S ENTERPRISES

The right network architecture can facilitate company growth, profitability and increase productivity.  It also will protect the integrity of the sensitive company and customer information, keeping your customers in compliance with regulatory standards.  BusinessWays has a robust data solution portfolio, empowering you to keep up with customers demands the latest technology.

YOUR CUSTOMERS ARE FACING UNIQUE CHALLENGES

Your customers demand perfection and virtually total up-time, and – although your IT team is certainly trying to comply – maybe your staff is stretched too thin trying to address all the IT challenges of the day.  What is needed is additional support but, as in most organizations, the budget doesn’t support this staff growth requirement.  Why not reduce/eliminate the problem by having your Application and Server areas moved to a Managed Services facility?  This will free your staff to focus on the pressing needs of the day while ensuring uninterrupted system availability for your customers.  You may very well find that you are now able to do “… more with less.” BusinessWays has a suite of Managed Services that extend your IT team in the most cost-effective manner. 

BusinessWays can help you save money on your telecom/voice services. Ask us for more information.

MANAGED IT Services


GLOBAL DATA CENTER SERVICES

Our Data Center Partnerships put us at the forefront of the global marketplace.  We are able to offer comprehensive and in-demand features to our clients, tailoring a solution to fit every requirement and budget.  From small businesses to global enterprise solutions, BusinessWays has the knowledge, resources, and depth of experience to accommodate any request.

Moreover, due to our extensive global partnerships, with the world’s leading Managed Service Providers, our volume activity provides extremely cost-competitive advantages to meet any and all budget requirements.

OUR DATA CENTER SERVICES INCLUDE:

OUR DATA CENTER SERVICES INCLUDE:

  • Hardware/OS Management
  • Managed Multi-Site High-Availability
  • Migration Services
  • Monitoring Services
  • Database Management Services
  • Management and Load Balancing Services
  • Content Delivery Network (CDN)
  • Disaster Recovery & Business Continuity Services

ADDITIONAL FACTS YOU NEED TO KNOW:

  • All Systems Configured for High-Availability
  • All Facilities are Carrier Neutral
  • Established Contracts with Every Tier-1 Carrier in Each Facility
  • Peering Relationships with Over 200 Carriers
  • Partners Ranked #1 by Netcraft for Network Performance
  • Networks are designed to route traffic to the lowest latency route – regardless of carrier – to provide the fastest possible network traffic for each request
  • All Mission Critical Systems Designed on an N+N Basis

WE PROTECT YOUR DATA IN FACILITIES THAT EXCEED ALL COMPLIANCE AND REGULATORY REQUIREMENTS

SAS-70 Type II/ISO-27001/SSAE-16 Type II Audited facilities – Assures that all processes, policies, procedures, and controls have been audited in compliance with Section 404 of the Sarbanes-Oxley Act.
Microsoft Gold Certified Facilities have been audited to a rigorous standard established by Microsoft to ensure that facilities and their processes are built for performance, scale, and reliability.
PCI DSS Certified Facilities have been audited to a comprehensive, multi-faceted security standard for enhancing payment account processing security.

It may be time to explore how cloud services can benefit your company. Ask us more about our complete range of services.

CLOUD sERVICES



Enterprise Cloud Services

"What is The Cloud?” 
Everybody is throwing that word around these days, often in an effort to impress.  The real danger of a technological buzz word like this is not its overuse, but the failure to understand how to apply the technology to real-world business scenarios in a manner consistent with business objectives.  But this is exactly where we like to start every discussion about Cloud Computing and Cloud Services, with the simple question:
"How can this technology be leveraged for your business objectives to help you communicate better, reduce costs, save time, and protect your data?"
Do you know the answer to this question?  If not, let us help you explore Cloud solutions, to see if they are right for your organization. 
Remember! It costs absolutely nothing to investigate and research what might be best for your company.  

OUR CLOUD SERVICES INCLUDE:

  • Elastic Scalability On Demand
  • Dedicated, Shared or Hybrid Infrastructure
  • Connect Enabled Services
  • Enterprise Cloud Computing
  • Cloud Storage & Delivery Services
  • SharePoint as a Service
  • Oracle as a Service
  • Private/Public Cloud Storage
Part of our complete services here at BusinessWays is data compliance, security and availability. We can help you and your company address these challenges today.

DATA SECURITY



DATA COMPLIANCE, SECURITY AND AVAILABILITY

Your data is, arguably, one of your most valuable business assets.  But if it is not compliant, secure or available, then it can quickly become a liability.

IT’S 3 AM. DO YOU KNOW WHERE YOUR DATA IS?

Depending on the regulations present in your industry, this may open your company up to a host of even larger problems.

DATA COMPLIANCE

Are you fully compliant with the regulations governing your industry?  Every day, fines are assessed against companies who thought they were compliant but weren’t.  Ignorance of the law is not an excuse, nor is ignorance of the systems you must have in place to protect your data and keep it secure.  Let BusinessWays conduct an audit of your compliance, and set your mind at ease.  If we find something, we can make immediate corrective recommendations, or work with you to get through the compliance process.
  • PCI
  • SOX
  • HIPAA
  • PFI
  • PII
  • Compliance Enablement
  • Governance & Compliance

DATA SECURITY

Hackers are getting smarter and more aggressive every day.  If your system relies on the secure transmission and storage of data, you simply cannot be too careful.  We can help. Our security partners can help you rest easy, knowing that the backbone of data that supports your organization is well-secured and protected.
  • Continuous Audits
  • Data Encryption
  • Patch Management
  • Event Management
  • Managed Firewall & VPN Services
  • Web Application Firewall
  • Intrusion Detection & IPS
  • Vulnerability Assessment & Remediation
  • 7x24x365 Monitoring
  • Managed Security

DATA AVAILABILITY

Nothing brings the wheels of commerce to a grinding halt like not being able to access mission-critical data when you need it, wherever you need it.  BusinessWays has a suite of managed services tailored to help any business stay on top of their data, from backups to storage and much, much more.
  • Managed Storage/SAN/NAS/Cloud
  • Managed Backup & Restoration
  • De-Duplication
  • Replication
  • Disaster Recovery
  • Business Continuity
Disaster Recovery is one of several Managed IT services that we offer to diminish downtime and eliminate lost information.  Find out more about all our services today.
Find out more about our services today. It costs you nothing to audit your environment!

DISASTER RECOVERY



Flexible cloud disaster recovery solutions to meet the unique needs of your business

DISASTER RECOVERY SERVICES OVERVIEW

Flexible cloud disaster recovery solutions to meet the unique needs of your business:
  • Tiered application recovery
  • Advanced data recovery and protection technology
  • Contractual service level guarantees
  • Up to 70% lower cost than in-house recovery
When it comes to disaster recovery management, every business has different needs.
We start by working with you to understand your unique goals and challenges.  Then we tailor data backup and recovery solutions specifically designed to meet them.  The best solutions come from combining your business knowledge with our expertise and experience.

Our Disaster Recovery management solutions are designed to be flexible enough to work with complex, hybrid systems, and to scale up and down based on your needs.  They are designed to meet the full range of recovery time and recovery point objectives (RTO/RPO) you require.  And we back all of our RTO/RPO commitments with contractually-guaranteed service level agreements.

A PROVEN TRACK RECORD

To maintain access to your critical systems, you need full confidence in the partners you choose to work with.

At BusinessWays, we live and breathe availability.  For over 30 years, our partners have applied expertise in disaster recovery to keeping customers in every major industry continuously available.  Today, 50% of Fortune 500 companies and 70% of Fortune 50 companies trust our strategic partners to keep their IT environments up and running. And we apply this same expertise to mid-size and smaller companies around the country and the world.

Our heritage of reliability and expertise has resulted in a proven approach to anticipating and solving a wide range of availability challenges.

FLEXIBLE RECOVERY SERVICES INCLUDE:

  • The Managed Recovery Program (MRP): Our partner specialists address root-cause recovery problems and manage your data recovery program through its entire lifecycle from planning and testing to recovery from an interruption.
  • Cloud Disaster Recovery: The secure and compliant services suite leverages the power and cost savings of an enterprise-grade cloud disaster recovery solution for contractually guaranteed tiered recovery.
  • Data Backup & Replication: From high-availability failover solutions to the simple restoration of deleted files,  BusinessWays’ partners offer a full range of flexible data replication, backup and recovery options, including online backup, server, and storage replication.
  • Recovery Infrastructure: Availability Services operate facilities throughout North America and Europe with the flexibility to deliver the most sophisticated infrastructure environments with significant recovery capacity.
  • Workforce Continuity: With mobile disaster recovery units, BusinessWays’ partners deliver comprehensive work-force continuity solutions.  This ensures that when your place of operation is unavailable – due to a disaster – your business continues to run.
  • Planning & Software: BusinessWays’ consultants work with you to develop a recovery program tailored to your business.   Our industry-leading continuity management solutions allow you to create, maintain, and execute an effective business continuation plan.
Talk to our experienced specialists today about how we can create the best back-up and data replication system for your business.  Our managed IT services will help your business avoid costly downtime and lost data.

BACKUP AND DATA REPLICATION



COMPREHENSIVE BACK-UP AND DATA REPLICATION

Infrastructure and systems are unique to every business. BusinessWays strategy is to build a back-up and recovery solution that is right for your business.
Whether it includes disk, tape or cloud backup technology – or a hybrid approach to data protection – our flexible data replication and backup solutions, paired with personalized expert assistance, ensure your applications and data are fully protected against incidents.  These incidents include everything from power outages to data corruption and natural disasters.

BACKUP & DATA REPLICATION OFFERS:

  • Recovery of single documents, entire databases, or complete systems
  • De-duplication for efficient backup storage
  • Application replication and data backup from virtually anywhere
  • Secure storage options including cloud backup, disk, and tape replication to ensure you get the best solution—at the right cost—to match the importance of each application
  • Guarantees for meeting recovery time and recovery point objectives
  • Partially or fully managed testing and recovery
  • A web interface for multi-location management
  • Enterprise-class infrastructure and processes compliant with a broad range of general and industry-specific regulatory requirements

To discuss how we might be able to help, call one of our BusinessWays’ data protection and recovery specialists at 615-279-3438.

Your applications drive your business, and the availability of those applications is what makes you successful.  But if that data is compromised or lost, so is your business.  That’s why we rolled out our new Managed Backup Services to help you manage your data more efficiently, effectively, and securely.

WE’VE GOT YOUR BACK

Managed backups help ensure your applications are available and outsource the day-to-day backup management and reporting of your critical applications, so you can rely on long-term data retention, operational data restoration, and backup data that’s recoverable following an interruption.

Through our partnership with industry-leading backup and replication technology partners, BusinessWays has become the only managed services provider offering a Managed Backup Service (MBS), using a utility-based pricing model with SLA-backed services, application-level recovery, and a CapEx-free solution.

Your data is backed up automatically and replicated to a Recovery Data Center with industry-leading Service Level Agreements (SLAs). The infrastructure and services at a world-class facility provide you with the specialized expertise you need to meet your compliance and audit goals consistently.

Data access and storage are critical to the success of your business applications, and your business needs more of it every day. In order to meet this growing demand, you’re forced to add capacity to your data protection infrastructure, because if you don’t, performance and availability are put at risk.

At the same time, IT budgets at most organizations have decreased. Making matters worse, adding capacity also brings with it additional support requirements like power, cooling, space, management resources, and CapEx spending, which increase the total cost of ownership.

With Managed Backup Services and guaranteed SLAs, your capacity is there when you need it, not when you don’t. When using MBS, you will see no increase in capital expenditures, and as data demand increases, you can scale on-demand, only paying for the usage you need. Not only that, you are free to allocate your people to other projects or problems, reducing the pressure on your resources and mitigating the risk of human error in the complexity of your internal environment.

To discuss how we might be able to help, call one of our BusinessWays data protection and recovery specialists at 615-279-3438.

Our managed IT services include comprehensive business continuity planning so your business keeps going in even the most challenging circumstances.
Managed back-ups help ensure your applications are always available.  Outsourcing your day-to-day back-up management, can simplify your daily operations and significantly reduce your business stress.  Add to that all the reporting and dashboard capabilities surrounding your mission-critical applications and you will rest more easily.   In summary, you can rely on long-term data retention, operational data restoration and back-up data that is recoverable, following any business and/or data interruption.

Through our partnership with industry-leading backup and replication technology partners, BusinessWays has become the only managed services provider offering a Managed Backup Service (MBS), using a utility-based pricing model with SLA-backed services, application-level recovery, and a CapEx-free solution.

Your data is backed up automatically and replicated to a Recovery Data Center with industry-leading Service Level Agreements (SLAs).  The infrastructure and services at a world-class facility provide you with the specialized expertise you need to meet your compliance and audit goals consistently.

Data access and storage are critical to the success of your business applications, and your business needs more of it every day.  In order to meet this growing demand, you’re forced to add capacity to your data protection infrastructure, because if you don’t, performance and availability are put at risk.

At the same time, IT budgets at most organizations have decreased.  Making matters worse, adding capacity also brings with it additional support requirements like power, cooling, space, management resources, and CapEx spending, which increase the total cost of ownership.

With Managed Backup Services and guaranteed SLAs, your capacity is there when you need it, not when you don’t.  When using MBS, you will see no increase in capital expenditures, and as data demand increases, you can scale on-demand, only paying for the usage you need.  Not only that, you are free to allocate your people to other projects or problems, reducing the pressure on your resources and mitigating the risk of human error in the complexity of your internal environment.

To discuss how we might be able to help, call one of our BusinessWays data protection and recovery specialists at 615-279-3438.

Our managed IT services include comprehensive business continuity planning so your business keeps going in even the most challenging circumstances.

BUSINESS CONTINUITY PLANNING



CUSTOMIZABLE BUSINESS CONTINUITY PLANNING

When business stops – after an outage or a disaster – you need a way to get people working again quickly and efficiently.  And, since no two work environments are the same, you need the right backup plan.  BusinessWays has the solution!
In concert with BusinessWays’ strategic partners worldwide, our job is to customize a workforce continuity (or work area recovery) plan to meet the specific requirements of your business continuity plan.  This can range from provisioning for a few key personnel, a critically important department, or your entire company.

Our business continuity experts are available 24/7 to help your key employees get reconnected and back up and running, wherever they are.

The Workforce Continuity program gives you the expertise, equipment, and facilities of enterprise-grade data center infrastructure and networks.  So you avoid the guesswork, costly capital outlay and maintenance requirements of building and updating a backup worksite of your own.

To enhance your overall business continuity plan, the BusinessWays’ Workforce Continuity program provides:

  • More than 27,000 workstation seats worldwide, all fully outfitted with network, computer, telephone, and office equipment
  • Complete connectivity for your systems, applications, telephones, and Internet
  • Mobile recovery units at your location within 48 hours in the continental United States
  • Secure connections to allow employees to work from home
  • Prompt shipping of personal computers or servers to any location in the continental United States within 48 hours

FLEXIBLE, PROVEN BUSINESS CONTINUITY STRATEGIES

Our work area and business continuity plans go beyond providing facilities, equipment, and connectivity.  We also help design a strategic program that’s right for you. This can include each of the following:
  • Expert Workforce Recovery Planning: We’ll talk with you to understand your business, so we can help you identify the most critical employees and skill sets, and only then decide how best to maintain their productivity.
  • Desktop Drive Imaging: The desktop drive imaging service allows your employees to work from exact replicas of their own desktops in the event of an interruption.
  • A Common Operating Environment: Recovery centers are equipped with the latest desktop and server hardware. So, no matter what your employees are used to, they’ll get that common operating environment and can jump back in where they left off without compatibility problems.

Call one of our recovery specialists at 1-615-279-3438 to discuss how Workforce and Business Continuity Planning Services might be a useful solution for you.

Is your data infrastructure designed to grow with your business? Let our complete service solutions give you some peace of mind about the state of your data!

DATA INFRASTRUCTURE



As an enterprise grows, so do the requirements for its data.  The pace of business today will not slow down while you try to figure out complex database migrations, server upgrades, or storage and hardware failures.  Is your data infrastructure designed to grow with your business?  Will it withstand the strain of increased demand?

BusinessWays, in conjunction with our expert partners, can offer you peace of mind.  Our complete service solutions can help you optimize for any event that your company may encounter, and can potentially anticipate those events before they happen.

OUR SERVICES INCLUDE:

  • Infrastructure as a Service
  • Managed Storage Options
  • Load Balancing Services
  • Managed Backup & Restoration
  • Replication
When it comes to Managed Services, figuring out the best fit for your company can be a real headache.  With our experience in a wide range of managed IT services, here at BusinessWays, we can help you find the best solution.
Call us today at 615-279-3438 for your consultation!
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